Contractors you book through the Supp marketplace are usually entitled to super on what you pay them - being paid mainly for their labour makes them employees for super purposes even with an ABN, and since 1 July 2026 payday super puts each payment on a fixed clock. Roster makes meeting that obligation part of the weekly payroll habit you already have.
This feature is rolling out gradually and is currently with pilot venues. Ask us in the app if you'd like it turned on.
How it works
- The worker adds their own details. When a Supp shift closes out and the worker hasn't provided super details before, Roster texts them a secure, single-use link. They enter their fund, member number and ABN on their phone, once, and it's reused for every future shift. You never handle their personal details - you just see when they're complete.
- The amount appears on your Timesheets page. A "Supp contractors - super" section lists each completed shift with the super owed (12% on top of what the worker was paid) and the date it's due at their fund, worked out in business days the way the ATO counts them. A worker's first payment from your venue gets a longer 20-business-day window; repeats get 7.
- One click puts it in your pay run. Push adds the contractor to your Xero payroll as a non-employee (an ATO reporting category built for exactly this - ABN-based, no tax file number, no wages, super only) and writes the exact super amount as a line on a draft pay run. Contractors live on their own "Supp contractor super" pay calendar - Roster sets it up once - so your real pay cycles never carry empty contractor payslips and Roster's super-only runs never get in the way of your normal pay runs.
- You finish in Xero like any other week. Post the run, approve the auto super batch with your usual SMS code, and Xero's clearing house pays the worker's fund directly. Back in Roster, mark the line paid to close it out.
If the worker doesn't respond
The obligation stands either way - the law puts it on the venue, not on the worker's cooperation. In practice: resend the link from the row (Roster limits resends to every few hours), show them the link on their next shift, or sit with them for two minutes and enter the details together. Roster keeps a record of every request sent, which is your evidence of genuine effort. If a worker never nominates a fund at all, contact us in the app - there are lawful paths (a stapled-fund lookup, or your default fund as a last resort) and we'll walk you through the right one. Don't void the row just to clear the list; a void says the super was never owed.
What you need
- Xero connected to Roster (Settings, Venue, Integrations).
- Auto super registered in your Xero org - the one-time setup with a nominated bank account and an authoriser. If you already pay your own team's super through Xero, you have this.
- A payroll calendar in Xero (weekly works best) and a payroll admin who can post pay runs and approve auto super.
What Roster does and doesn't do
Roster calculates the amounts, collects the worker's details, tracks the statutory due dates, and stages everything in Xero as drafts. It never moves money and never approves anything - the pay run and the auto super batch are always posted and authorised by you in Xero. "Mark paid" records the outcome in Roster; it doesn't trigger a payment.
What the worker is asked
Legal name, date of birth, address, ABN, and their super fund (fund name and member number, or self-managed fund details). The link is single-use and expires after 7 days; their details are shared only with venues they work for through Supp, solely so those venues can pay their super. Workers without an ABN can apply for one free in about 15 minutes - the form links them straight to the Australian Business Register.