Complimentary
Small teams. Free forever, no card.
$0
0-10 workers per location
Free forever
Every feature included - see the full list below
Start freeEvery feature. Every tier.
Pay only for team size.
Built for AU hospitality. One price per location, set by your team size - AI, payroll export and the Supp marketplace included on every plan, even the free one. Two optional add-ons - Work Phone and Events - price the same on every tier.
Entrée
The sweet spot for most single venues.
$25/ location / mo
11-30 workers per location
30-day free trial, then $25 / mo
Every feature included - see the full list below
Try it freeBuffet
Bigger venues, same everything.
$50/ location / mo
31-100 workers per location
30-day free trial, then $50 / mo
Every feature included - see the full list below
Try it freeBanquet
Large venues and groups.
$100/ location / mo
101+ workers per location
30-day free trial, then $100 / mo
Every feature included - see the full list below
Try it free30-day free trial on every paid tier. No credit card required to start. Prices in AUD, ex GST, per location.
Compare plans
The only thing that changes between tiers is team size. Everything below ships on all four.
| Most popularComplimentary | Entrée | Buffet | Banquet | |
|---|---|---|---|---|
| Price / location / mo | Free | $25 | $50 | $100 |
| Price / location / yr (save 15%) | Free | $255 | $510 | $1,020 |
| Team size (workers / location) | 0-10 | 11-30 | 31-100 | 101+ |
| Free trial | Free forever | 30 days | 30 days | 30 days |
| Supp-linked discount | - | 5% off | 5% off | 5% off |
| Scheduling | ||||
| Drag-drop roster builder | ||||
| Shift templates | ||||
| Day, week + month views | ||||
| Publish + SMS notify workers | ||||
| Time & attendance | ||||
| Clock in / out on any phone | ||||
| Shared kiosk mode | ||||
| GPS distance flags | ||||
| Timesheets & pay | ||||
| Manager approval | ||||
| Weekday / Saturday / Sunday + public holiday rates | ||||
| Xero, MYOB + QuickBooks export | ||||
| Team | ||||
| SMS invites | ||||
| Vision import (paste a screenshot) | ||||
| Broadcast SMS | ||||
| Leave & availability | ||||
| Leave requests + approvals | ||||
| Worker availability | ||||
| Shift swaps | ||||
| AI | ||||
| Weekly narrative | ||||
| Ask (questions about your venue) | ||||
| Demand forecasts | ||||
| Roster suggestions | ||||
| Compliance | ||||
| Award flags | ||||
| Audit log + rollback | ||||
| Supp marketplace | ||||
| Push unfilled shifts to vetted casuals | ||||
| 5% off when Supp-linked |
Prices in AUD, ex GST, per location. 30-day free trial on every paid tier.
Optional add-ons
Off by default, one price on every tier, cancel any time.
Work Phone
$25 / location / mo
A dedicated venue number for calls and SMS - shared team inbox, missed-call texts, and every conversation in one place instead of a manager's personal mobile.
Events
$20 / location / mo
Plan events on a pipeline board, staff them from your roster, send crew runsheets, and invoice clients - first month free, and the page hides if you don't run events.
Client invoicing (included)
Send deposit and balance invoices from any event. Bank transfers to your BSB and account are free. Or your customers can pay through our secure payment link for 2.7% + 30c per transaction - you choose whether to cover that or pass it on to the customer (we recommend passing it on, so invoicing costs you nothing). Bank debit through the same link costs less on large invoices. Still under the 2.9% + 30c the big event platforms charge.
Prices in AUD, ex GST. Invoicing fees apply per paid invoice, deducted from the payout - never billed separately.
Supp vs Deputy
Deputy bills per user, so the bill climbs with every single hire. Roster is one price per location within a team-size band - it only steps up when you cross a band (10, 30 or 100 workers), never per seat. Deputy column uses their published AU Core rate (from $8.75/user/mo, annual billing, minimums apply).
| Venue size | Deputy | Supp | You save |
|---|---|---|---|
| 8 workers, 1 location | ~$70 | Free | ~$70/mo |
| 20 workers, 1 location | ~$175 | $25 | ~$155/mo |
| 50 workers, 1 location | ~$440 | $50 | ~$390/mo |
| 120 workers, 1 location | ~$1,050 | $100 | ~$950/mo |
| 5 sites, 8 workers each | ~$350 | Free | ~$350/mo |
| 5 sites, 20 workers each | ~$875 | $125 | ~$775/mo |
Venues connected to the Supp marketplace get a further 5% off every invoice, at every location.
Supp vs 7shifts
7shifts also charges per location (a free Comp plan for a single small-team site, then Entree $34.99/loc up to 30 workers, The Works $76.99/loc unlimited). Single venues are comparable - sometimes they are cheaper, sometimes we are. The difference is what is in the box, not the price tag.
| Venue size | 7shifts | Supp | You save |
|---|---|---|---|
| 8 workers, 1 location | Free | Free | $0 |
| 25 workers, 1 location | ~$35 | $25 | ~$10/mo |
| 50 workers, 1 location | ~$77 | $50 | ~$27/mo |
| 120 workers, 1 location | ~$77 | $100 | 7shifts cheaper |
| 5 sites, 8 workers each | ~$175 | Free | ~$175/mo |
| 5 sites, 20 workers each | ~$175 | $125 | ~$50/mo |
For single locations the price-per-month is close - the wins below (AI, vision import, marketplace fill) are where Supp actually differs.
What you only get with Supp
Same core: rostering, timesheets, mobile clock-in, award-aware compliance flags. Plus things Deputy doesn't do.
| Deputy | Supp | |
|---|---|---|
Ask your roster anything Plain-English questions over your own data - labour vs forecast, no-shows, role costs. Plus AI shift suggestions you can edit. | ✗ | ✓ |
Vision import Paste a screenshot of your current spreadsheet roster; we extract workers + shifts in seconds. | ✗ | ✓ |
Marketplace fill Unfilled shift? One click pushes it to vetted casuals on the Supp marketplace. You only pay after the shift is successfully worked. | ✗ | ✓ |
Per-location pricing One price per location within a team-size band - never per seat. Deputy charges per active staff member. | Per user | ✓ |
Common questions
What counts as a worker?
Active staff invited to the venue. Casuals filling shifts via the Supp marketplace don't count toward your tier.
What's a location?
A distinct physical venue. Multi-venue groups have one subscription per site. Areas (kitchen, front bar) are sub-zones inside a location and don't affect billing.
Do bigger tiers get more features?
No. Every tier has every feature, including the free one. Tiers only set how many workers a location can have.
What is the Supp-linked 5% discount?
Connect your venue to the Supp marketplace and 5% comes off every invoice, on any paid plan, at every location, for as long as you stay linked.
How does the free trial work?
Your first paid subscription starts with a 30-day free trial. Cancel anytime in settings - no charge if you cancel during the trial.
What happens when my team grows or shrinks?
Tier changes are automatic in both directions. Grow past your band and the next tier applies from your next cycle (annual plans pro-rate the upgrade). Shrink below it and we move you down at the next cycle automatically - you are never stuck paying for a bigger tier than you need.
Is GST included?
Prices are ex GST. GST is added on the invoice per Australian tax rules - Stripe Tax handles it automatically.